Sports Replay Now – Privacy Policy

 

Last Updated: August 1, 2025

 

1. Introduction

At Sports Replay NOW, owned and operated by EyelidStudio, Inc. ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our website and/or mobile applications (collectively, "the Platform"). Globally, we operate in full compliance with the General Data Protection Regulation (GDPR) for users in the European Union and the UK Data Protection Act 2018, as amended, for users in the United Kingdom. This Privacy Policy applies to all users of the Platform, including those who access it without registering.

 

2. Scope of the Privacy Policy

  • This Privacy Policy covers information collected through:

  • The Sports Replay NOW Platform (website and mobile applications)

  • Customer support interactions (email, chat, phone)

  • Any other online service offered by EyelidStudio, Inc. that links to this Privacy Policy.

3. Types of Information We Collect

 We collect various categories of information:
  • Information You Provide Directly:
    • Account Information: Name, email address, username, password, date of birth (optional).
    • Profile Information: Profile picture, biography, location (optional), sports preferences.
    • Content You Upload/Share: Video content, titles, descriptions, tags, metadata, user comments, ratings.
    • Communication Data: Email messages, chat logs, support tickets, survey responses.
    • Payment Information: Billing address, payment method details (processed securely by our third-party payment processor – we do not store full payment information).
    • Subscription Information: Subscription plan, renewal dates, payment history.
  • Information Collected Automatically:
    • Device Information: Device type, operating system, unique device identifiers (e.g., IMEI, advertising identifiers), IP address, mobile network information.
    • Usage Data: Videos watched, searches performed, content interacted with, time spent on the platform, features used, referral sources.
    • Location Data: Precise location data (with consent), approximate location derived from IP address.
    • Cookies and Similar Technologies: Cookies, web beacons, pixels, and similar tracking technologies to collect browsing activity and personalize the user experience. See our Cookie Policy for more details.

  • Information from Third Parties:

    • Social Media Integration: Information obtained when you connect your social media accounts to your account.

    • Advertising Partners: Data about your interactions with advertisements.

    • Data Analytics Providers: Aggregated and anonymized data to analyze user behavior.

 

4. How We Use Your Information

 

We use your information for the following purposes:

  • To Provide and Improve the Platform: Operate, maintain, and enhance the platform, including features, content, and functionality.

  • Personalization: Tailor content recommendations, advertisements, and user experience.

  • Communication: Send notifications, newsletters, promotional materials, and customer support responses.

  • Transaction Processing: Manage subscriptions, payments, and refunds.

  • Security & Fraud Prevention: Detect and prevent fraudulent activity, protect against security breaches.

  • Legal Compliance: Comply with applicable laws and regulations.

  • Research & Analysis: Conduct research and analysis to improve services and understand user behavior.

  • Content Moderation: Monitor user-generated content to ensure compliance with our Terms of Service.

5. Sharing of Information

 We may share your information with the following categories of recipients:

  •  Service Providers: Hosting providers, payment processors, data analytics providers, content delivery networks.

  • Advertising Partners: Third-party advertising networks and exchanges.

  • Affiliates: EyelidStudio, Inc. affiliates.

  • Legal Authorities: When required by law or legal process.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

  • Publicly Available Information: Information you voluntarily post on the Platform.

6. GDPR & UK GDPR Compliance

Legal Basis for Processing: We process your data based on the following legal bases:

  • Consent: For certain activities like targeted advertising. You can withdraw your consent at any time.

  • Contract: To fulfill our contractual obligations to provide the Platform.

  • Legitimate Interests: For certain activities where we have a genuine business need, balanced against your rights and freedoms.

  • Legal Obligation: To comply with applicable laws and regulations.

Data Subject Rights (GDPR & UK GDPR): You have the following rights:

  • Right to Access: Obtain a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data.

  • Right to Restriction of Processing: Limit how your data is used.

  • Right to Data Portability: Receive your data in a machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to be Informed: Understand how we collect, use, and share your data.

  • Data Transfer Outside the EEA/UK: We may transfer data to countries outside the EEA/UK.  We ensure adequate safeguards are in place, such as Standard Contractual Clauses or Binding Corporate Rules.

  • Data Retention Period: We retain data for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inactive accounts may be deleted after a period of inactivity.

7. Children’s Privacy

 The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us immediately.

 

8. Cookies & Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity.  Our Cookie Policy provides more details and explains how you can manage your cookie preferences.

 

9. Security Measures

 We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable.

 

10. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the Platform and/or by sending you an email.

11. Contact Us

 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 EyelidStudio, Inc.

5757 W Century Blvd, Ste 700

Los Angeles, CA 90045

contact@SportsReplayNOW.com